Refund policy

Returns & Refunds

We do not offer voluntary returns, exchanges or refunds for change of mind, except where required by law. Please check the design, size and product description before ordering.

Faulty, damaged or incorrect items

If your order arrives faulty, damaged or incorrect, contact support@doodleafterdark.com with your order number and details of the issue. Photos can help us investigate. We will provide the remedy required by applicable consumer law.

UK cancellation rights

For eligible UK online purchases, you may cancel within 14 days of receiving your goods. You then have another 14 days to return them. Standard designs do not become personalised simply because they are printed to order.

Qualifying refunds include the standard outbound delivery charge. Additional delivery upgrades are excluded. We may deduct for diminished value caused by handling beyond what is necessary to inspect the goods. Refunds will be processed within the applicable legal timeframe.

How to request a return

Email support@doodleafterdark.com with your order number and request. Contact us for return instructions before posting anything; this does not make your statutory rights conditional on our approval.